A dark crossover in a night-lit installation bay, rolls of film on a bench beside it.

Limited warranty · NORDTEK

Registered at the bay.

Every NORDTEK installation is registered by the installer who fitted it, with photographs of the finished car. The owner receives an electronic warranty certificate by email the same day.

Owner warranty terms Register an installation Make a claim

01 — How it works

Three steps, one record.

01
The installer registers
Vehicle, owner, finish, panels and roll number, with photographs of every covered panel after installation. Within 30 days of the installation.
02
The owner gets a certificate
An electronic certificate arrives by email: warranty number, vehicle, finish, panels, installer and term. No account to create.
03
If something goes wrong
The owner opens a claim with the warranty number and photographs of the issue. The installation photographs on file are the starting point of the review.
04
The decision
On an accepted claim, an authorised installer replaces the film on the affected panels, with the film and the labour at no charge to the owner.

02 — Term by finish

From the day of installation.

KLARClear gloss10years7 years in hot climates DIMMAClear matte5yearsSVARTBlack gloss5yearsNATTBlack matte5years

The term runs from the installation date on the certificate, for film bought from and fitted by an authorised NORDTEK installer, under the owner warranty terms. The warranty follows the car: a later owner keeps the rest of the term. It comes in addition to the rights the law gives you and does not limit them.

Hot climates

KLAR carries seven years instead of ten when, on the installation date, the car is licensed (carries its plates) in one of the places below. The list is complete and decides; it was drawn from the tropical, hot desert and hot semi-arid climates (Köppen-Geiger A, BWh, BSh) and the hot-summer Mediterranean south of Europe. Every place not on the list takes ten years. The term is fixed on the installation date and does not change if the car is later licensed somewhere else. DIMMA, SVART and NATT carry five years everywhere.

Africa 57

Algeria · Angola · Benin · Botswana · Burkina Faso · Burundi · Cameroon · Cape Verde · Central African Republic · Chad · Comoros · Congo - Brazzaville · Congo - Kinshasa · Côte d’Ivoire · Djibouti · Egypt · Equatorial Guinea · Eritrea · Eswatini · Ethiopia · Gabon · Gambia · Ghana · Guinea · Guinea-Bissau · Kenya · Lesotho · Liberia · Libya · Madagascar · Malawi · Mali · Mauritania · Mauritius · Mayotte · Morocco · Mozambique · Namibia · Niger · Nigeria · Réunion · Rwanda · São Tomé & Príncipe · Senegal · Seychelles · Sierra Leone · Somalia · South Africa · South Sudan · Sudan · Tanzania · Togo · Tunisia · Uganda · Western Sahara · Zambia · Zimbabwe

Middle East 14

Bahrain · Iran · Iraq · Israel · Jordan · Kuwait · Lebanon · Oman · Palestinian Territories · Qatar · Saudi Arabia · Syria · United Arab Emirates · Yemen

South and Southeast Asia 16

Bangladesh · Brunei · Cambodia · India · Indonesia · Laos · Malaysia · Maldives · Myanmar (Burma) · Pakistan · Philippines · Singapore · Sri Lanka · Thailand · Timor-Leste · Vietnam

East Asia 4

China: Guangdong, Guangxi and Hainan · Hong Kong SAR China · Macao SAR China · Taiwan

Oceania 20

American Samoa · Australia: Northern Territory, Queensland and Western Australia · Cook Islands · Fiji · French Polynesia · Guam · Kiribati · Marshall Islands · Micronesia · Nauru · New Caledonia · Northern Mariana Islands · Palau · Papua New Guinea · Samoa · Solomon Islands · Tonga · Tuvalu · Vanuatu · Wallis & Futuna

North America 2

Mexico · United States: Arizona, Florida, Hawaii, Nevada, New Mexico and Texas, and the Imperial, Riverside and San Bernardino counties of California

Central America and the Caribbean 35

Anguilla · Antigua & Barbuda · Aruba · Bahamas · Barbados · Belize · British Virgin Islands · Caribbean Netherlands · Cayman Islands · Costa Rica · Cuba · Curaçao · Dominica · Dominican Republic · El Salvador · Grenada · Guadeloupe · Guatemala · Haiti · Honduras · Jamaica · Martinique · Montserrat · Nicaragua · Panama · Puerto Rico · Sint Maarten · St. Barthélemy · St. Kitts & Nevis · St. Lucia · St. Martin · St. Vincent & Grenadines · Trinidad & Tobago · Turks & Caicos Islands · U.S. Virgin Islands

South America 11

Argentina: Chaco, Corrientes, Formosa, Jujuy, Misiones, Salta, Santiago del Estero and Tucumán · Bolivia · Brazil · Colombia · Ecuador · French Guiana · Guyana · Paraguay · Peru · Suriname · Venezuela

Europe 6

Cyprus · Greece · Italy: Apulia, Basilicata, Calabria, Campania, Molise, Sardinia and Sicily · Malta · Portugal · Spain

03 — What is covered

Covered

Yellowing or colour change of the film
Cracking of the film or its topcoat
Blistering or clouding inside the film
Peeling or lifting across a panel caused by the adhesive, not by the installation

Not covered

Installation faults: edge lift, trapped bubbles, knife marks, overstretched film. These are the installer’s to put right.
Physical damage: accidents, cuts and scratches deeper than the topcoat
Damage from care the film was not made for: abrasive polish, solvents, brush car washes, a pressure washer held at the edges
Chemical or industrial fallout, and stains left on the film
Film removed and fitted again, or fitted over paint that was damaged or not fully cured
Film not bought from and fitted by an authorised NORDTEK installer

04 — Where the warranty is limited

Conditions shorten film life.

The term assumes ordinary road use. On KLAR, strong heat and sun are reflected in the seven-year term on the hot-climate list; no other heat or altitude limit applies. Damage from industrial or chemical fallout is not covered.

Settlement: if a claim is accepted, an authorised installer removes the film on the affected panels and fits new NORDTEK film, at no charge to the owner. A credit or refund replaces the repair only if the owner agrees.

05 — Who answers for it

In Canada

NORDTEK, the Canadian company, is the warrantor. The installer who fitted the film is the first point of contact and handles inspection.

In other countries

NORDTEK is the warrantor everywhere. Where NORDTEK has a distributor, the distributor receives claims and arranges the repair locally on NORDTEK’s behalf.

06 — Care that keeps the warranty

First days

Let the film settle. Do not wash the car until your installer says it is ready; small haze or water spots under fresh film clear as it cures.

Washing

Hand wash with a pH-neutral shampoo and a soft mitt. Keep a pressure washer nozzle well away from the edges. Matte films take a shampoo made for matte surfaces.

Avoid

Abrasive polish, cutting compounds and solvents on the film. On matte films, no wax or gloss sealant.

07 — The certificate

In the owner’s inbox.

The certificate is the owner’s proof of warranty, with the owner warranty terms on its second page: keep the email, or open it again any time with the warranty number and the email address it was sent to.

Owner warranty terms Register an installation Make a claim

NORDTEK · Limited warranty certificateNT-W-2026-418203

KLARClear gloss

10 years · valid until 2036-09-28

Vehicle: 2024 Porsche Cayenne, Carrara White
VIN: •••••••••••A12345
Owner: Alex Martin
Licensed in: Canada
Panels: Full front, Mirrors
Installed: 2026-09-28
Installer: Sample Protection Auto, Saint-Jean-sur-Richelieu
Roll: NT-CL-G-24117-03
Warrantor: NORDTEK, Saint-Jean-sur-Richelieu, Québec, Canada

Under the owner warranty terms (page 2, and nordtekfilms.com/warranty/terms) · in addition to your rights under the law · claims with this number